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How 66kk Handles Your Personal Information

This page explains what personal data 66kk collects when you use our platform, how we use it, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment info protectedYour rights, clearly statedContact us to request changes
66kk How 66kk Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, our support team can start that process for you. Requests are handled through the channels below. We aim to respond to data-related queries within a reasonable timeframe — complex requests may take longer depending on identity verification steps.

Live Chat Start a live chat session from your account dashboard to raise a data access or correction request directly with our support team.
Email Support Send your privacy request by email with your registered account details. We use your email to verify identity before making any changes to held data.
Account Settings Some data preferences — such as marketing contact opt-outs — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption across account sessions and payment flows. Data retention follows what is needed for account operation and any applicable legal obligations — we do not keep your information longer than necessary. Cookie settings can be adjusted through your browser at any time.

Encryption on Every Session

Account sessions and payment flows — including bKash and Nagad transactions — run over encrypted connections so your data is not exposed in transit.

Cookie Controls

We use session and analytics cookies to keep you logged in and measure platform performance. You can block or clear cookies through your mobile browser settings.

Data Retention Policy

We keep account data for as long as your account is active and for a period after closure as required by applicable obligations. You may request deletion after that window.

Third-Party Data Sharing

Data is shared only with payment processors like Rocket and Nagad to complete transactions, or where a lawful authority requires it. No marketing data sales.

Common Questions About Your Privacy at 66kk

These are the questions we receive most often about how your data is handled. If your question is not here, reach us through live chat or email using the contact paths above.

We collect your name, contact number, email and payment method details — including bKash or Nagad wallet references — to operate your account and process transactions.

No. We only record the transaction reference and wallet identifier. Your PIN stays between you and your wallet provider and is never visible to us.

Yes. Contact us via live chat or email with your registered account details. We verify your identity first, then share the data we hold within a reasonable timeframe.

Send a deletion request through live chat or email. We will process it subject to any retention obligations that apply — some data must be kept for a defined period under applicable rules.

Only where it is needed — for example, passing a Rocket payment reference to the payment processor to complete a withdrawal. We do not sell personal data to any third party.

Session cookies keep you logged in across pages. Analytics cookies measure how the platform performs. You can clear or block both through your mobile browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.