Reference

Terms That Cover How Your 66kk Account Works

These terms set out what you can expect from us and what we ask of you when you open and use an account on 66kk.

Account eligibility rulesWallet use: bKash, Nagad, RocketWhat we can change and whenHow to close or suspend your accountContact path for disputes

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TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat window from your account page to raise a terms question directly. Our team can clarify any clause before it affects your wallet or account status.

Email Support Send a written query to our support address if you need a documented response. Useful for disputes, account closure requests or formal objections to a terms change.

Account Help Centre The Help Centre inside your account lists common terms questions, wallet rules for bKash, Nagad and Rocket, and the steps for submitting a formal complaint.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We keep your account data and wallet transaction records only for as long as needed to operate your account and meet our obligations. You can request a summary of the data we hold at any time through live chat or email. Account security uses OTP verification on login and any withdrawal request — your bKash, Nagad or Rocket number tied to your account adds a second layer to that check. If you believe your account has been accessed without your knowledge, contact us immediately and we will suspend withdrawals while we investigate.

Data Retention

We retain your account records and payment history only as long as your account is active or as required. You may request deletion once your account is fully closed.

Cookie Use

We use session cookies to keep your account active across pages and preference cookies to remember your last payment method — bKash, Nagad or Rocket — at checkout.

Account Security

OTP checks on every login and withdrawal protect your account. If your registered mobile number changes, update it through account settings before your next deposit.

Requesting Changes

To correct your account details, update your registered wallet number or formally dispute a charge, contact support via live chat or email with your account reference ready.

What These Terms Cover and How They Apply

66kk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 66kk you agree to these terms in full. They apply to every session, every deposit and every withdrawal you make — including payments processed via bKash, Nagad and Rocket. We may update these terms when our services change or when legal

1
requirements shift; we will notify you through your registered account before material changes take effect. Your continued use of the account after that notice counts as acceptance. These terms do not override your rights under Bangladesh law where those rights apply. Access to 66kk and the
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services described here depends on your local law and the eligible region you are in — if local law restricts online account activity, those restrictions take priority. We do not represent that all features are available in every location. Where a payment via bKash, Nagad or
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Rocket is involved, the wallet provider's own terms also apply alongside ours. If there is a conflict between these terms and a wallet provider's terms on a payment matter, please contact our support team so we can clarify the position before you proceed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

If something in our terms is unclear, these answers cover the questions we hear most often. For anything not listed here, our support team can help you directly through live chat.

Access depends on your local law and the eligible region you are in. We do not confirm legal access for any specific location — check what applies to you before opening an account.

We notify you through your registered account before material changes take effect. Continuing to use the account after the notice date means you accept the updated terms.

Pending wallet balances are reviewed during any suspension. Contact support via live chat with your account reference — we will confirm the status of any unsettled Nagad or bKash transaction.

Send a closure request to our email support address. Include your account reference and registered mobile number. We will confirm closure and advise on any remaining wallet balance.

Yes. Contact us through live chat or email and we will provide a summary of the account data we hold. We aim to respond within a reasonable period from the date of your request.

Yes, all payment rails including Rocket are covered. Note that Rocket's own terms also apply to the transaction on their side — both sets of terms run alongside each other.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How Your 66kk Account Works

Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Data Retention

Cookie Use

Account Security

Requesting Changes

Common Questions About These Terms

01 Can I use 66kk if I am based in Bangladesh?

02 How will I know if the terms change?

03 What happens to my bKash or Nagad wallet balance if my account is suspended?

04 How do I close my account permanently?

05 Can I request a copy of my data held under these terms?

06 Do these terms cover my Rocket mobile banking transactions?

Terms & Conditions

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